akun demon Platform Privacy Notice

What data we collect on akun demon

We collect information in several categories. First, we collect identity information: your full name, date of birth, address, and government-issued ID number. This is required for our Know Your Customer (KYC) verification process, which protects both you and our platform by ensuring accounts are tied to real individuals.

Second, we collect contact information: your email address and phone number. We use these to send account notifications, password reset links, and support responses. You can manage your notification preferences in your account settings.

Third, we collect payment information: your chosen payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account details for mobile banking, local payment, online payment, e-wallet transfers). We do not store full payment card numbers or bank account numbers in plain text. Instead, we store encrypted tokens that allow us to process deposits and withdrawals without retaining sensitive payment data.

How we use your data on akun demon

We use your identity information to verify your account, comply with anti-money-laundering regulations, and prevent fraud. We use your contact information to send account alerts, withdrawal confirmations, and support responses. We use your payment information to process deposits and withdrawals through our payment processors.

We also collect usage data: which games you play, how long you play, your betting patterns, and your account balance history. We use this data to improve our platform, detect suspicious activity, and personalize your experience. We do not use this data for marketing purposes without your explicit consent. Your gaming history is never shared with third parties, including payment processors or regulatory bodies, except where required by law.

Identity data

Name, date of birth, address, ID number — used for KYC verification and fraud prevention.

Contact data

Email, phone number — used for account notifications and support.

Payment data

Encrypted payment tokens — used to process deposits and withdrawals.

Usage data

Game activity, betting patterns, account balance history — used to improve platform and detect fraud.

Third-party processors and data sharing

We work with third-party payment processors to handle deposits and withdrawals. These processors may be located outside your jurisdiction. When you deposit through mobile banking, local payment, online payment, or other e-wallets, those companies process the transaction and may retain transaction records according to their own privacy policies. We do not control their data handling practices.

For bank transfers via e-wallet, mobile banking, local payment, or online payment virtual accounts, your bank processes the transaction and retains records according to banking regulations. We share only the minimum information necessary to complete the transfer—your virtual account number and transaction amount. We do not share your full identity information with payment processors unless required by law.

We at akun demon encrypt your data in transit and at rest. Your account is protected by SSL encryption, and your sensitive information is stored in encrypted databases with restricted access.

Your rights and data access on akun demon

You have the right to access your personal data. You can view your identity information, contact details, and account history in your account dashboard. You can update your email address and phone number at any time through your account settings.

You have the right to request deletion of your account and associated data. Upon account closure, we delete your personal information except where we are required by law to retain it for anti-money-laundering or tax purposes. You can request account deletion through your account settings or by contacting our support team. We process deletion requests within standard business windows.

Cookies and tracking on akun demon

We use cookies to maintain your login session, remember your preferences, and track your activity on our platform. These cookies are essential for the platform to function. We do not use cookies for third-party advertising or tracking.

You can disable cookies in your browser settings, but this may prevent you from logging in or using certain features of akun demon. We do not use third-party analytics tools that track your activity across other websites. Our analytics are limited to understanding how users interact with our platform so we can improve performance and security.

Data retention and security practices

We retain your personal data for as long as your account is active. After you close your account, we retain identity information and transaction records for a period required by anti-money-laundering regulations and tax law—typically three to seven years depending on your jurisdiction. We delete other data, such as gaming history and preferences, within standard business windows after account closure.

We protect your data through multiple security layers. All data in transit is encrypted using SSL/TLS protocols. Data at rest is encrypted using industry-standard algorithms. Our servers are protected by firewalls and intrusion-detection systems. We limit access to personal data to employees and contractors who need it to perform their duties. We conduct regular security audits and penetration testing to identify and fix vulnerabilities.

If we detect a data breach, we notify affected users and relevant authorities as required by law. We do not store your password in plain text—we store only a cryptographic hash that cannot be reversed. If you forget your password, you can reset it through the password-reset link sent to your email. We never ask for your password via email or chat.

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